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Customer Satisfaction:

We are proud of the items we sell and strive for 100% customer satisfaction. If you are not satisfied with your product, please let us know and we will gladly exchange the product or refund your purchase. We love feedback about our items, so please let us know how your experience with MyGeocachingStore.com was.

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Liability:

MyGeocachingStore.com and its vendors are not liable or responsible for the subsequent use or treatment of its products by customers in their personal use. Our products are geared towards the outdoor and family sport of Geocaching and are intended to be used for such activities. Please realize that it is your responsibility to place geocaches in accordance with local laws and regulations. All items associated with this website are subject to copyright by MyGeocachingStore.com or the respective owner. Please enjoy our site!


Privacy:

We never rent, sell, or otherwise disclose your information to third parties. When signing up for our newsletters and email specials we will only use your information for such activities. We like to keep in contact with our customers and would like to hear from you if you have any comments or questions for us. If at anytime you would like to be removed from our mailing list simply click on the unsubscribe link in the newsletter emailed to you or you may contact us HERE and include your name and associated email address along with a message indicating you would like to be removed from our mailing list. We may contact you in the future with specials, new products, services unless you specify that you would not like to by contacting us via Email or our contact page.


Shipping:

We strive to have your order processed and shipped in a timely manner. We utilize both USPS and UPS for our shipping methods which we will use at our discretion.  We strive to have our US orders to your door within 10 days. Many times we will have it to you within only a few days.  Custom orders may require up to a 7 day turnaround to design and process although it is usually much less than this.   


International Shipping:

We do ship internationally (outside of the USA). Please contact us for shipping rates to your country.

MyGeocachingStore is not responsible or liable for problems with your local customs office. If customs duties are assessed, they are the your sole responsibility and are in addition to our shipping prices. Please look into this before you order as we cannot know the customs laws and regulations for all countries.   

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